Terms & Conditions | Jaw Relief Lab

Terms & Conditions

Last updated: September 13, 2026

IMPORTANT! THESE TERMS OF SERVICE GOVERN YOUR USE OF THIS SITE. BY ACCESSING THIS SITE, YOU INDICATE YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF THESE TERMS. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, YOU MUST IMMEDIATELY DISCONTINUE USE OF THIS WEBSITE. These terms are subject to change at any time at our discretion. Your continued use of this site after changes are implemented constitutes your acknowledgment and acceptance of the changes.

Who We Are

Jaw Relief Lab is a brand operated by Hello Hands LLC, 1091 Lorimer St, Brooklyn, NY 11222, email [email protected]. We provide jaw tension and TMJ relief education, self-care programs, and related digital products and services to our customers.

SMS / Text Messaging Program

About the program. Jaw Relief Lab (Hello Hands LLC) operates a non-marketing SMS program for customers and prospective customers who opt in. When you provide your mobile number and consent on one of our forms, you agree to receive text messages from us about your application, appointment confirmations and reminders, information about how to prepare for your consultation and what to bring, account notifications, and replies from our customer support team. We do not send promotional or marketing text messages through this program. Consent to receive SMS messages is not required as a condition of purchasing any goods or services.

Message frequency and rates. As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive up to 6 messages per month. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Opting out and getting help. You can cancel the SMS service at any time. Just text "STOP" to the +1 929-552-6466. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].

Carrier liability. Carriers are not liable for delayed or undelivered messages.

Supported carriers and delivery. Delivery of messages depends on your wireless carrier's network and is not guaranteed. Not all mobile devices or handsets may be supported.

Privacy. If you have any questions regarding privacy, please read our privacy policy: https://go.jawrelieflab.com/privacy-policy

Health Disclaimer

The content, programs, and products offered by Jaw Relief Lab are provided for general educational and informational purposes only and are not medical advice, diagnosis, or treatment. They are not a substitute for consultation with a qualified physician, dentist, or other licensed healthcare provider. Always seek the advice of a qualified provider with any questions you have about a medical or dental condition, and never disregard or delay seeking professional advice because of something you have read or seen here. Do not begin any exercise or self-care routine without confirming it is appropriate for you.

Results Disclaimer

Any experiences, testimonials, or outcomes described on this site reflect the individual experience of the people who shared them and were achieved by following the program as described. Individual results vary and are not guaranteed. We make no representation that you will achieve any particular result.

Access to This Site

YOU MUST BE EIGHTEEN (18) YEARS OR OLDER TO ACCESS THIS WEBSITE. IF YOU ARE UNDER EIGHTEEN YEARS OF AGE, YOU ARE NOT PERMITTED TO ACCESS THIS WEBSITE FOR ANY REASON. This site is not intended for children and is not monitored under the Children's Online Privacy Protection Act (COPPA).

To access this site or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of this site that all information you provide be correct, current, and complete. We reserve the right to deny or terminate access if the information provided is inaccurate or incomplete.

Restrictions on Use

You may use this site for purposes expressly permitted by this site. You may not use it for any other purpose, including commercial use, without the express prior written consent of Hello Hands LLC.

Proprietary Information

All content on this site, unless otherwise stated, is the proprietary property of Hello Hands LLC or the party that provided the content. No content may be copied, redistributed, or republished without express written consent, except for personal, non-commercial use.

Hyper-Links

This site may contain links to third-party websites. These links are provided as a convenience, and Hello Hands LLC does not control these third-party sites. We are not responsible for their content, their accuracy, or their privacy practices, and we do not endorse products offered on those websites.

Submissions

Any materials or content you submit through this site, including comments, ideas, or suggestions, may be used by Hello Hands LLC without obligation to compensate or credit you, unless otherwise agreed in writing. You may not submit content that is unlawful, harmful, infringing, harassing, or otherwise objectionable. We reserve the right to remove any content that violates these terms.

Disclaimer of Warranties

All information is provided "as is," without any representations or warranties of any kind, and Hello Hands LLC expressly disclaims all express and implied warranties, including those with respect to accuracy, completeness, timeliness, or fitness for a particular purpose of the information on this website or of any product or service referenced on this website, unless otherwise expressly indicated. We make no guarantee that content accessed through this site will be uninterrupted or error-free. Your use of this site is at your own risk. The information on this website is subject to change without notice.

Limitation on Liability

Hello Hands LLC assumes no responsibility for any losses or damages, whether direct, indirect, special, or consequential, which arise out of the use or misuse of this website, however caused, whether such damages arise in contract, tort, negligence, equity, statute, or any other legal theory, and regardless of whether such damages could have been foreseen.

By using this website, you acknowledge that Hello Hands LLC, its employees, heirs, directors, officers, agents, representatives, successors, assigns, administrators, executors, and other parties involved in the creation, production, or delivery of the site will not be held liable for any damages suffered or incurred by you or any third party arising out of (a) any fault, interruptions, or delays in the provision of this website, or (b) any inaccuracies, errors, or omissions on this website or in any product or service referenced on the site, however such faults, interruptions, delays, inaccuracies, errors, or omissions arise.

IN NO EVENT SHALL HELLO HANDS LLC OR ITS OFFICERS, EMPLOYEES, AFFILIATES, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Our liability, if any, shall in no case exceed the amount paid by the user for the products or services giving rise to the claim.

Indemnity

You agree to indemnify and hold harmless Hello Hands LLC and its officers, contractors, and employees from any claim or demand resulting from your breach of these Terms of Service or your use of this website.

Trademarks

All logos, trademarks, and service marks appearing on this site are the property of Hello Hands LLC or the original owner and are protected under applicable intellectual property laws. Hello Hands LLC does not represent or warrant that unauthorized use of information from this or other websites does not infringe on the trademark rights of third parties.

Security

Any use of passwords or access credentials is your sole responsibility. You agree not to compromise the security or availability of this site or any of its features.

Compliance and Cooperation with Law Enforcement

We reserve the right to comply with law enforcement requests and to disclose user information as required by law or as necessary to protect the integrity of our services.

Governing Law

These Terms are governed by the laws of the State of New York, United States, without regard to its conflict of law provisions. You consent to the jurisdiction of the state and federal courts located in New York.

Contact

Hello Hands LLC
1091 Lorimer St, Brooklyn, NY 11222
[email protected]